CasePeer pricing 2026: CasePeer cost per user, plan tiers and what client intake actually costs

CasePeer sells three plans, all billed per user per month, and all three prices are printed on its pricing page. Basic is $79 and is described as cloud based case management built for personal injury law firms. Pro is $119 and is flagged as the most popular option, described as firm management, client intake, reporting and legal AI. Advanced is $149 and is positioned as all CasePeer features plus data sync for advanced reporting.

The pricing FAQ repeats the same three numbers and adds three useful commitments: your monthly rate depends on the number of active firm users on the account, there is no long-term contract, and there is no setup fee. That last pair is unusual enough in legal software to be worth reading twice. Plenty of case management vendors in this category will not put either statement in writing on a public page.

Only a monthly billing toggle is visible on the page. CasePeer publishes no annual prepayment discount, so unlike vendors that shave 15 or 20 percent for a year up front, the monthly number appears to be the number. If your firm wants an annual discount you will have to ask for it, and you should assume it is a negotiation rather than a listed rate.

This is the single most important thing on the page, and it is easy to miss because it lives in the comparison matrix rather than the plan cards. CasePeer groups five features under a heading called Intake and CRM: case source tracking, lead tracking, intake management, intake forms and the intake portal. Every one of them is unchecked on Basic. All five begin on Pro.

So the widely repeated line that CasePeer starts at $79 a month is accurate as a statement about the cheapest plan and misleading as a statement about intake software. A personal injury firm evaluating CasePeer because it wants to capture, qualify and route new leads is not shopping for the $79 plan. It is shopping for the $119 plan, which is 51 percent more per seat.

The gap compounds with headcount because pricing is per user. A five person firm that budgeted from the $79 headline planned for $395 a month and will actually be quoted $595. A fifteen person firm planned for $1,185 and will be quoted $1,785. That is a $7,200 a year difference on a fifteen seat account, produced entirely by which tier the intake module sits on.

None of this is hidden. CasePeer publishes it plainly in its own matrix. It is simply that the plan cards and the directory summaries lead with $79, and the feature that most intake buyers are actually there for is one tier up.

Because CasePeer charges per active user with no published minimum and no cap, the annual arithmetic is unusually simple. Take your seat count, multiply by $119 for Pro, and multiply by twelve. There is no base platform fee to add and no bundled seat block to work around.

A three person firm running intake on Pro pays $357 a month, or $4,284 a year. Five seats is $595 a month, $7,140 a year. Ten seats is $1,190 a month, $14,280 a year. Twenty seats is $2,380 a month, $28,560 a year. On Advanced at $149, those same counts run $5,364, $8,940, $17,880 and $35,760 a year.

The thing to notice is that nothing in that curve bends in your favor. Many vendors in adjacent categories taper the per seat rate as you scale, or sell blocks of contacts rather than seats. CasePeer, as published, does not. Every additional paralegal, intake specialist and case manager you hire is another full price seat, which is exactly the dynamic that makes per seat pricing expensive for firms whose intake staff outnumbers their attorneys.

That is worth modeling honestly against your own hiring plan rather than against today. Personal injury intake departments tend to grow with case volume, so the seat count you sign at is rarely the seat count you pay for eighteen months later.

Two rows in the CasePeer matrix read Add-on across all three columns rather than showing a check mark on the higher tiers. Both are e-signature: the e-signature feature itself, and e-signature request texting. That means a firm paying $149 per user per month for the top plan still does not have e-signature included in that price, and CasePeer does not publish what the add-on costs.

For an intake workflow this is not a footnote. Personal injury intake ends in a signed retainer, and if the signature step is a separately priced module then the true cost of running intake end to end on CasePeer is the per seat price plus an unpublished number. Ask for that number in the same conversation as the seat rate, not after.

A third row behaves similarly. Data migration shows as Optional on all three tiers, which in vendor matrices normally means available as a paid professional services engagement rather than included. Guided implementation, live training sessions, webinars and the resource center are all shown as included, so the services gap is specifically about moving your existing case and contact data in. If you are switching from another system, that is the line item most likely to produce a surprise on the first invoice.

The step from Pro to Advanced is $30 per user per month, and what it buys is mostly reporting and data access rather than day to day intake capability. Advanced adds data sync for reporting, the multi office reporting suite, case grades, text scheduling, the intake investigator portal and API access, which CasePeer flags as new.

API access being confined to the top tier is the detail worth planning around. If your firm intends to push CasePeer data into a warehouse, a business intelligence tool or a custom dashboard, or to integrate with anything not on the built in list, that requirement alone moves your whole firm to $149 per seat. It is not a per firm surcharge you can buy once; it is a tier, so it multiplies by every user.

The multi office reporting suite similarly matters only to firms with more than one location, and case grades and the intake investigator portal are aimed at high volume intake operations that score and work leads systematically. A single office firm that does not need programmatic data access has a reasonable case for staying on Pro.

The integrations list on the CasePeer pricing page includes both Captorra and Lead Docket. Both of those are intake products, and both compete directly with the intake module CasePeer sells on its own Pro tier.

That is not a criticism of CasePeer so much as a description of how the personal injury market actually works. Firms that run a staffed intake department, often around the clock, frequently buy a dedicated intake platform and bolt it onto their case management system rather than using the case management vendor own intake features. CasePeer supporting those integrations is a recognition that a meaningful share of its customers do exactly that.

For a buyer, the practical question it raises is whether you are pricing one system or two. If your evaluation ends with CasePeer Pro at $119 per seat plus Lead Docket or Captorra at a quoted rate on top, the comparison you should be running is not CasePeer against those vendors, it is CasePeer alone against CasePeer plus one of them. Also on the integration list are Alert Communications and Ngage Live Chat, both answering and live chat services, which points at the same pattern from the staffing side.

The most useful thing about CasePeer pricing is that it exists. Checked across this market through September 2026, Lawmatics publishes no price on any of its three plans and enforces a three user minimum, Lead Docket and Captorra are quote only, and CosmoLex does not publish a usable rate card either. Clio and MyCase are the other visible exceptions, and Clio own intake product, Clio Grow, is gated: Clio plan comparison states Grow is included in Elite and Elite Work and available as an add-on for Core and Signature, and it is not available on Starter at all.

So the shape of the market is that two or three vendors print numbers and the rest ask you to book a call. CasePeer being in the first group means you can build a budget before you talk to anyone, which is a real advantage when you are comparing four options at once.

Where CasePeer looks less favorable is the same place every per seat vendor does: an intake heavy firm pays for intake staff seats at the same rate as attorney seats. If your intake team is six people and your attorney count is three, you are paying $1,071 a month on Pro for nine seats, and two thirds of that is the intake desk. That is the structural reason we price per firm rather than per user, and you should weigh that claim knowing we sell against this.

CasePeer publishes more than most, so the open questions are narrower than usual, but they are not zero. Four things are worth pinning down on the call rather than discovering on an invoice.

First, the e-signature add-on rate, since it is an add-on on every tier and it sits directly in the intake path. Second, the data migration quote, which is the one services line shown as optional rather than included. Third, whether any annual prepayment discount exists, because none is published and the only visible toggle is monthly. Fourth, what happens to your rate when you add seats mid term, since pricing is described as depending on active users and you want to know whether that is prorated and whether removing a seat reduces the bill in the same billing period.

Ask all four in one email and keep the reply. Every one of them is a number that changes your total cost of ownership and none of them is on the public page.