Smokeball pricing 2026: plans, cost per user, and what Smokeball does not publish

The honest answer is that nobody outside Smokeball and its customers can tell you, and any page that quotes you a confident current figure has not read the source recently. Read on 20 August 2026, Smokeball pricing page presents four plans and attaches a Get pricing button to every one of them. There is no price, no starting price, and no range.

This was not always true, and the change is recent enough to be worth documenting precisely. On 13 August 2026 we recorded a From $149 per month figure, carrying an asterisk, displayed on each plan, and a toggle offering 12 month and 36 month terms rather than the monthly and annual choice most competitors present. On 19 August 2026 we read the same URL twice, once through a text proxy and once by pulling the raw page as a browser would, and found no dollar figure and no toggle. On 20 August 2026 we read it again and the page is unchanged from the 19th. So the removal has held for at least a week rather than being a momentary deployment glitch.

We are not carrying the $149 forward as a current price, and you should be wary of any comparison that does. It is a figure we watched disappear. It is useful only as a historical data point and as a rough floor for what Smokeball considered its entry price a week ago, which is genuinely worth knowing before a negotiation, but it is not a rate you can budget against today.

One thing did get clearer even as the number vanished. Smokeball pricing FAQ now states plainly that pricing "depends on the number of users at your firm, your selected plan, your contract term, and any optional products or services". When the $149 was displayed, the page never said whether it was per user or per firm, and that single missing word is the difference between roughly $1,800 and roughly $10,700 a year for a six person firm. The FAQ answers it: user count drives the bill. Smokeball is a per user product like nearly everything else in this market.

Smokeball sells four cumulative plans, each building on the one before it. Bill is the billing and accounting product: Smokeball describes it as a legal billing solution covering expenses, trust accounting and payments. It is the only plan that is not a case management system, and it is worth understanding that clearly, because a firm shopping for practice management and quoted the entry plan is being quoted something quite different from what it thinks.

Boost adds browser based case management, described by Smokeball as streamlining day to day work and helping firms get paid faster. Grow adds the native desktop application and is aimed, in Smokeball own words, at firms with three or more staff members who need to collaborate on matters, plus practice area templates and document automation. Prosper+ is the top plan and brings firm operations together into what Smokeball calls an all-in-one management platform, adding firm insights reporting, lead management, advanced matter intake, custom workflows and profitability reporting.

The feature that most firms reading a page like this actually care about is intake, and it does not sit where you would expect. On the published comparison matrix, intake is not available on Bill at all, is available on Boost and Grow only with the paid Intake add-on, and is included on Prosper+. That is the same tier gating pattern we find across this entire category: the obligation-adjacent, revenue-adjacent feature sits at or near the top of the range rather than in the plan the vendor advertises.

Automatic time capture follows the same shape. Smokeball published feature matrix lists time tracking as Manual on Bill, Boost and Grow, and Automatic only on Prosper+. Its FAQ confirms AutoTime is included with Prosper+ and that Grow users can purchase it as an add-on. Since automatic timekeeping is one of the two things Smokeball is best known for, a firm buying Smokeball specifically for it needs to be looking at the top plan or budgeting an add-on on top of Grow.

Because the plan price is not published, the add-on and fee lines matter more here than they would on a vendor with a visible rate card. They are the part of the bill you can at least enumerate before the call, and Smokeball does list them by name even though it prices none of them.

The named add-ons across the range are Intake, Archie AI assistant, AutoTime, FamilyPro and Workflows. Which ones are available depends on the plan: Boost lists Intake and Archie, Grow lists Archie, AutoTime, FamilyPro, Intake and Workflows, and Prosper+ lists Archie and FamilyPro because the other three are already included. None of them carries a published price.

Separately, Smokeball marks a set of features with the words "Fees apply" rather than including them. On the published matrix those are email marketing, eFiling, online payments and trust management. Electronic signatures are listed as unlimited but "with InfoTrack", which is a separate product from a separate company, so treat that as an integration rather than an included feature and ask what it costs.

Finally there is migration, and Smokeball handles this more openly than some of its rivals. Its FAQ says data migration options are available, that the approach depends on the source platform and the complexity of the data, and that "any migration services and related costs will be confirmed in your quote". That is an unquantified cost line, but naming it up front is better practice than letting a firm discover it at contract stage. Onboarding itself is included: Smokeball states that every plan includes onboarding, bank-grade data security and a local support team, which is a genuine point in its favor against vendors that charge implementation separately.

Since the web will not give you a figure, the useful skill is running the call rather than sitting through it. Go in with three things written down before you dial: your exact seat count including paralegals, the office manager, the bookkeeper and anyone who answers the phone, the two or three features you are genuinely buying the software for, and the date you need to be live. Firms routinely undercount seats, and on a per user product that is the single biggest source of quote surprise. A four attorney firm is often a seven or eight seat subscription.

Ask for the total first year cost as one figure, in writing, including implementation, migration, and every add-on needed to reach the features you named. Vendors quote monthly per user rates because that is the smallest available number; the first year total is what your firm actually spends. Then ask what the price becomes at renewal, because a discounted first term followed by an undiscounted second one is a common structure and it is invisible in a monthly rate.

Ask specifically about the term. Smokeball named contract term as a price variable in its own FAQ, and on 13 August 2026 its page offered 12 and 36 month options. A three year commitment in a market where MyCase and PracticePanther sell month to month is a material difference that never shows up in a price comparison table, and it is worth knowing what the 12 month price is even if you intend to take the longer term.

Finally, get the intake answer in the same sentence as the rate. Confirm whether the plan you were quoted includes intake or requires the add-on, what the add-on costs per user per month, and whether it is available at all on that tier. It is entirely possible to be quoted a Boost or Grow price, agree to it, and then find the feature you were buying the system for is a separate line item.

The practical way to sanity check an unpublished quote is to benchmark it against the two vendors in US legal that still publish a complete price card. Read on 19 August 2026, MyCase sells Basic at $60 per user per month monthly or $50 annual, Pro at $120 or $100, and Advanced at $150 or $130. PracticePanther sells Solo at $59 monthly or $49 annual, Essential at $79 or $69, Business at $99 or $89, and Business Pro at $124 or $114. Clio publishes exactly one number for its whole range, that plans start at $49 per user per month, and prices no individual tier.

Those figures give you a real market rate for a full practice management platform with intake included: roughly $89 to $130 per user per month on annual billing. If a Smokeball quote lands materially above that, they should be able to tell you what you are getting for the difference, and there are real answers available to them, including practice area templates, automatic timekeeping and document automation that the cheaper platforms do not match. If it comes in below, ask what is excluded.

It is also worth noting what Smokeball pricing page does not offer that its published competitors do. There is no free trial mentioned anywhere on it, and no self-serve signup: the two calls to action are Get pricing and See a Demo. MyCase and PracticePanther both advertise a free trial without a credit card. For a firm that wants to test document automation against its own matters before committing to a multi year term, that is a meaningful difference in how much you can learn before you sign.

One more thing worth weighing honestly. Smokeball states there is no limit to the number of firm users or clients who can access the software at the same time. Read alongside the FAQ line confirming that price depends on user count, that means unlimited concurrent access, not unlimited seats at a fixed price. Those two statements are easy to conflate on a fast read and they mean very different things for your bill.

We should be straight about what we sell and where Smokeball is the better buy. Smokeball is a practice management platform. It runs matters, documents, billing and trust accounting, it automates practice area paperwork with a depth we do not attempt, and on Prosper+ it captures time automatically. If the problem you are solving is that your matters, invoicing and trust ledger are a mess after the engagement letter is signed, buy practice management, and Smokeball is a serious contender for that job.

Consultations solves a different problem that sits upstream of all of it. We run the discovery conversation before a matter exists: the AI agent asks your qualifying questions, screens the inquiry against the criteria you set, collects the documents the consultation will need, books the paid consultation for the people who qualify, and hands the attorney a prepped brief. It handles intake, qualification, scheduling and admin only. It never gives legal advice; the licensed attorney does that.

The pricing difference follows the difference in job. Smokeball is billed per user, so its cost tracks your headcount. Our plans are flat per firm, $49 to $299 a month, so our cost tracks nothing at all: adding a paralegal does not change it. Those prices are what we plan to launch with; Consultations is on a waitlist today and is not yet purchasable. Inquiry volume is set by your marketing rather than by how many lawyers you employ, which is the argument for pricing the front door per firm instead of per seat.

And the honest caveat we put on every page like this: below roughly three or four seats, per user pricing at the low end of this market is genuinely cheaper than our flat plans, and we would rather tell you that than have you find out. Most firms run us in front of a practice management platform rather than instead of one. If your leak is after the engagement letter, we are not the fix.