Smokeball does not publish a price. Reading Smokeball's own pricing page on 23 August 2026, it sells four plans named Bill, Boost, Grow and Prosper+, and every one of them carries a Get pricing button instead of a figure. There is no dollar amount anywhere on the page. That is a change: on 13 August 2026 the same page displayed a From $149 per month figure on each plan, along with a toggle offering 12 month and 36 month terms. Six days later both are gone, and re-reading the page again on 20 August 2026 they are still gone, so this is a settled change rather than a deployment glitch. One thing did get clearer as the number vanished: Smokeball pricing FAQ now states that the price "depends on the number of users at your firm, your selected plan, your contract term, and any optional products or services", which confirms per user billing even though no rate is shown. Our Smokeball pricing page carries the full plan-by-plan breakdown and the dated record of what came off the page.
Last updated August 2026. Plan structure, feature gating and the absence of pricing were read directly from smokeball.com/pricing on 19 August 2026, and confirmed twice: once through a text extraction proxy and once against the raw page source as a browser receives it.
What changed, and how confident we are about it
We are making a specific factual claim here, so it is worth showing the work. On 19 August 2026 we pulled the Smokeball pricing page two independent ways. The first was a text proxy that renders the page and returns its readable content. The second was a direct request with a normal browser user agent, which returned about 392 kilobytes of raw HTML. Neither contained a single dollar sign followed by a number. The raw page contained sixteen separate Get pricing buttons. The 12 month and 36 month term toggle we recorded the week before was not present in either version.
What we are not claiming is any explanation. We do not know why the figure came down, whether it is temporary, or whether the underlying price moved. We know what the page showed on 13 August and what it showed on 19 August, and we are recording both with dates attached. If you find an article quoting $149 for Smokeball, the only question that matters is whether it tells you when it read that number.
This is the third time in a month we have watched a legal software vendor reduce what it discloses. Lawmatics published a full credit rate card for its AI lead scoring product on 24 July 2026, running from $150 a month for 50 credits up to $750 for 500. By 10 August the product had been renamed and no rates appeared anywhere. Clio, for its part, still publishes exactly one number across four plans. The direction of travel in this category is consistent, and it is away from the buyer.
The four Smokeball plans and what each one includes
The plan structure is published in full even though the prices are not, and it is genuinely useful. Smokeball sells Bill, Boost, Grow and Prosper+, and every plan includes onboarding, data security and support. Each tier is cumulative, so Boost contains everything in Bill, Grow contains everything in Boost, and so on.
Bill is the billing and accounting layer on its own: invoicing, time and expense tracking, online payments, trust accounting and reporting, and accounting integrations. There is no case management in it, which makes it a narrower product than most people expect from the entry tier of a practice management platform.
Boost adds the practice management most firms are actually shopping for: a fully browser based system, client and matter management, task and calendar management, Microsoft 365 Outlook and Word integration, a client portal, automated letterhead templates, eSignature and eFiling. Its listed add-ons are Intake and the Archie AI assistant.
Grow adds practice area templates and calculators, advanced document automation, automated forms, email management, and both Word and Outlook integration. Its add-ons are Archie, AutoTime, FamilyPro, Intake and Workflows.
Prosper is the top tier and folds in custom workflows, workflow templates, staff activity reporting and profitability reporting. On Prosper, AutoTime, Intake and Workflows are all listed as included rather than as add-ons, with Archie and FamilyPro remaining as paid extras.
The feature matrix underneath the plans is worth reading closely, because several capabilities carry a Fees apply label rather than a checkmark. Email marketing, eFiling, online payments and trust management all show fees apply on the tiers that offer them. Electronic signatures are described as unlimited with InfoTrack, which is a separate product. Time tracking is manual on Bill, Boost and Grow, and only becomes automatic on Prosper or through the AutoTime add-on.
Where client intake sits in Smokeball pricing
Intake is not included in the price of most Smokeball plans. The feature matrix shows it as with Intake add-on on the middle tiers and as included only on Prosper, the most expensive of the four. On Bill it does not appear at all. Smokeball also markets Intake powered by Smokeball AI as a Prosper feature, which suggests the version bundled at the top is a fuller product than the add-on lower down, though the page does not spell out the difference.
None of the add-ons carry a price. So a firm evaluating Smokeball specifically because it wants to handle new client inquiries better is looking at either the top plan or a middle plan plus an unpriced add-on, and cannot calculate either from published information.
This gating pattern is not unique to Smokeball, and it is the single most useful thing to understand about pricing in this category. MyCase puts Client Intake Forms and Legal CRM on its Pro plan at $100 per user per month annual, not on Basic at $50. PracticePanther puts Intake Forms on Business at $89 annual, not on Solo at $49. Clio makes Clio Grow an add-on that is included in Elite and available for Core and Signature, but not available on Starter at all. Everywhere you look, the tier that turns intake on runs roughly double the advertised entry figure. We keep the full picture across nine vendors on our legal software pricing comparison.
What we can still say about how Smokeball bills
Two things survive the removal of the figure. First, when the price was displayed on 13 August 2026 it was framed as From $149 per month with an asterisk, and the toggle offered 12 month and 36 month terms rather than the monthly and annual choice most competitors present. A three year term option is unusual in this market and it is the kind of thing that should shape your negotiation whether or not the rate is published.
Second, Smokeball states it is trusted by more than 34,000 legal professionals and that every plan includes onboarding, bank grade security and a support team that answers the phone. Those are positioning claims rather than pricing facts, but the onboarding inclusion matters commercially, because implementation is one of the costs that quote-only vendors most often add later. LEAP, by contrast, states outright on its pricing page that a one-time implementation fee may apply for installation, data migration and onboarding, without saying how much.
The billing unit was the open question here for a week, and Smokeball has now answered it. When the From $149 figure was displayed, the page did not state whether it was per user or per firm, and that single missing word is the difference between $1,788 and roughly $10,700 a year for a six person firm. Read on 20 August 2026, the pricing FAQ states that pricing depends on the number of users at your firm, alongside your plan, contract term and any optional products. So Smokeball is per user like nearly everything else in this market. Note the separate FAQ line stating there is no limit to how many firm users can access the software at once: that is unlimited concurrent access, not unlimited seats at one price, and the two are easy to conflate.
How Smokeball compares to vendors that publish
Use the published cards as a benchmark. Read on 19 August 2026, MyCase runs $60, $120 and $150 per user per month billed monthly, or $50, $100 and $130 billed annually. PracticePanther runs $59, $79, $99 and $124 monthly, or $49, $69, $89 and $114 annually. Both state no setup fee and no long term contract, and both offer a free trial without a credit card. That gives you a real market rate for a full practice management platform with intake included: roughly $89 to $130 per user per month on annual billing.
If a Smokeball quote lands materially above that range, the conversation to have is what you are getting for the difference, and Smokeball has real answers available, particularly its practice area templates, automatic timekeeping on Prosper and its document automation. If it lands below, ask what is excluded and check the Fees apply items. Neither outcome is a reason to walk away, but both are reasons to get the total in writing.
It is also worth separating what practice management software does from what sits either side of it. Smokeball covers matter expenses and client billing, meaning the money your clients owe you. It does not handle the firm's own outgoing bills, so the invoices your practice receives still get processed somewhere else, whether that is a bookkeeper or software that reads each incoming invoice and schedules the payment. Firms comparing practice management quotes often forget that the accounting picture involves two directions, not one.
How much does Smokeball cost per user?
Smokeball does not publish a per user price, and as of 20 August 2026 it does not publish a per firm price either. When a starting figure was displayed on 13 August 2026 it read From $149 per month without naming the billing unit. For comparison, the vendors that do publish are unambiguously per user: MyCase at $50 to $130 per user per month annual and PracticePanther at $49 to $114. Assume per user until Smokeball tells you otherwise in writing, and get the seat count confirmed in the same sentence as the rate.
Is Smokeball worth the price?
That cannot be answered from published information, which is the honest response and also the practical problem. What we can say is which firms tend to get the most from it. Smokeball's genuine strengths are practice area specific templates and calculators, automatic time capture on Prosper, and deep document automation, so the firms that benefit most are ones doing repetitive, form heavy work in a defined practice area, family law and estate planning being the obvious examples. A firm whose work is bespoke and whose pain is billing rather than drafting will get proportionally less from the parts Smokeball is best at.
How to get a usable Smokeball quote
Go into the call with your seat count written down, including paralegals, the office manager, the bookkeeper and whoever answers the phone, because those are the seats firms forget and they are typically half again as many as the attorney count. Then ask five things and ask for the answers in writing.
- Is the rate per user or per firm, and what is the minimum user count.
- What is the total first year cost including implementation, migration and any required add-ons.
- What does Intake cost as an add-on on Boost or Grow, against the cost of Prosper where it is included.
- What is the contract term, is the 36 month option still available, and what does the rate become at renewal.
- Which of the Fees apply items will actually apply to us, and at what rate.
Screenshot the pricing page on the day you evaluate and save it with the date in the filename. That sounds excessive until a quote arrives six weeks later that does not match what you remember, at which point it is the only evidence in existence. As this month demonstrated, the vendor page changes and so does every article written about it.
The wider point about legal software pricing
Six of the nine US legal software vendors we track publish no dollar figure at all. The consistent pattern is that the generalist platforms serving any practice area publish full price cards, while the products that target a narrow vertical or a specific job publish nothing. That means paper comparison, the thing every buying guide tells you to do first, only works across a minority of the market, and the rest of the work happens on sales calls where the vendor sets the agenda unless you arrive with one of your own.
The counterweight is preparation. Know your seat count, name the two or three features you are actually buying for, benchmark against the published cards, and ask for a first year total rather than a monthly rate. We set out what every vendor in the category does and does not disclose, with the date each figure was read, on our legal software pricing page, and we cover the intake layer specifically in legal intake software pricing and in how much legal intake software costs.
See how Consultations runs intake for your field on the use cases page.