By profession · Family law intake
Family law intake software: AI intake that screens divorce and custody cases and books the consult
Family law inquiries arrive at the worst moment of a person's life, and they arrive constantly. Divorce, custody, support, and protective-order matters generate a steady stream of inbound, much of it after hours and much of it emotional. Consultations is family law intake software that answers every inquiry the moment it lands, with a calm, consistent conversation, day or night. The AI runs the intake, captures the situation, and screens it against the matters your firm takes.
It gathers the facts a family law consult turns on: the county and whether a case is already filed, the other party's name for the conflict check, whether children are involved, and whether there is any safety or protective-order issue that needs to move fast. It collects the documents you ask for, books the consultation, and hands the attorney a prepped brief. Critically, it runs the conflict-relevant questions your firm defines before anyone is booked, which matters more in family law than almost anywhere, because the opposing party may have already called you. The agent handles intake, screening, and scheduling only. It never gives legal advice. Your attorneys advise.
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The AI runs the discovery consultation, qualifies the lead, collects details and documents, and books the paid appointment, then hands you a prepped brief.
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Scored against this firm's intake criteria, with the reasons on the brief.
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Every lead qualified, briefed, and booked · intake and scheduling, not advice · you own your data
In short
Last updated July 2026
Family law intake software captures a new divorce, custody, or support inquiry, screens it against the firm's criteria, runs the conflict-relevant questions the firm defines (the opposing spouse may have already contacted the firm), asks whether children and safety issues are involved and whether a case is already filed, collects the documents, and books the consultation. Family law intake is emotional, high-volume, and conflict-sensitive, so the value is a calm, consistent conversation that answers instantly and checks for conflicts before booking. Consultations runs that conversation itself and briefs the attorney. It never gives legal advice; the attorney does.
Works with your calendar
Intake only · never advice
Why it works
What your practice gets with family law intake software
Calm, consistent intake
Every inquiry gets the same careful conversation in seconds, at any hour, no matter how emotional the caller is.
Conflict check first
The AI runs the conflict-relevant questions you define before booking, because the opposing party may have already called your firm.
Intake, not advice
It gathers facts and books. It never advises on custody, support, or strategy. Attorneys decide.
What it handles
Run the intake, qualify the lead, book the appointment
Consultations runs the discovery conversation, asks the right questions, collects the details and documents you need, qualifies the lead, books the paid appointment, and hands you a prepped brief, all in one place.
- Answer every divorce and custody inquiry in seconds, 24/7
- Run the conflict-relevant questions before anyone is booked
- Capture county, filing status, children, and safety issues
- Collect the documents the consult needs
- Book the consultation with a prepped brief for the attorney
Verdict
QualifiedDetails collected, lead qualified, and the paid appointment is on your calendar.
Why Consultations
Intake run, lead qualified, appointment booked
Not a calendar link, not a static form, not a separate qualification step. One AI conversation replaces the calendar link plus form plus qualification plus brief, and hands you a prepped client ready for the meeting.
Runs the consultation
The AI runs the discovery conversation, asks the right follow-ups, and collects the details and documents you need before the call.
Qualifies and books
It scores fit against your criteria, qualifies the lead, and books the paid appointment straight onto your calendar.
Intake, not advice
Intake, qualification, scheduling and admin only. Your licensed professionals give the advice. Client data is consented, private, owned and exportable.
Why conflict checks make family law intake different
Family law has a conflict problem no other practice area has to the same degree: the two people in the matter are adverse to each other, and either one may call your firm first. If your intake books a consult with someone whose spouse already spoke to an attorney at the firm, you have a conflict that should have been caught at the front door. That is why the conflict check cannot wait until the consult in family law; it belongs in the intake itself.
Consultations asks the conflict-relevant questions your firm defines, including the opposing party's name, before it books anyone, and surfaces a potential conflict in the brief. It flags the issue for the firm; the conflicts determination stays with the attorney. Handling this at intake protects the firm from booking a consult it will have to unwind and from the caller learning something they should not.
What family law intake has to capture
A family law intake has to establish what kind of matter it is (divorce, custody, support, modification, or protective order), the county where it would be filed, whether a case is already open, whether children are involved, and whether there is any safety concern that makes the matter urgent. It also has to get the opposing party's name for the conflict check and whether the caller already has counsel.
Consultations gathers these in a conversation that reads as human, which matters when the caller is upset. It follows up where it should, if the caller mentions a hearing next week or a safety issue, it flags the urgency, and it hands the attorney a brief that already answers the questions the first part of the consult would have covered, with documents attached.
The guardrail: intake, never legal advice
Family law callers want to be told they will get the kids, keep the house, or win. Consultations never tells them that. It does not predict a custody outcome, estimate support, or give legal advice of any kind. It runs a careful intake, checks for conflicts, collects what the attorney needs, and books the consult.
Every legal judgment, including strategy and whether to take the matter, belongs to the attorney. The conflict-relevant questions the firm defines are asked and surfaced, but the determination is the firm's. Every detail the caller shares is consented, private, and owned by your firm, which matters when the intake touches children, finances, and safety.
Honest comparison
What a family law intake needs to capture, and why
A family law intake that misses one of these usually costs the firm either a conflict caught too late or a consult that should have moved faster. Consultations asks all of them in one conversation and puts the answers in the brief.
| What the intake captures | Why it matters | When it is asked |
|---|---|---|
| Type of matter | Divorce, custody, support, modification, or protective order route differently | First, in the opening exchange |
| Opposing party name | Drives the conflict check, since the other spouse may have already called | Before booking, always |
| County and filing status | Determines jurisdiction and whether a case is already open | During the fact-gathering |
| Children involved | Custody and support turn on whether children are part of the matter | During the fact-gathering |
| Safety or protective-order issue | Flags a matter that needs to move immediately | Early, always flagged |
| Existing representation | A person already represented usually cannot be signed | Before booking, always |
Consultations gathers these facts and runs the conflict-relevant questions for screening only. It never predicts an outcome, estimates support, or gives legal advice, and the conflicts determination stays with the attorney.
People also ask
Family law intake: the questions buyers actually search
What is family law intake software?
Family law intake software is the system a family law firm uses to turn a divorce, custody, or support inquiry into a booked consult. It answers the lead fast, screens the matter, runs the conflict-relevant questions the firm defines, captures county, filing status, children, and safety issues, collects documents, and books the consultation. Consultations does this as a calm conversation rather than a form, and never gives legal advice.
Why is the conflict check so important in family law intake?
Because the two parties are adverse and either may call your firm first. If intake books a consult with someone whose spouse already spoke to the firm, you have a conflict that should have been caught at the door. Consultations asks the conflict-relevant questions, including the opposing party's name, before booking and flags a potential conflict, so the attorney sees it before the consult. The determination stays with the firm.
Can intake software handle emotional divorce and custody callers?
That is where a conversational intake helps most. Family law inquiries are often after hours and upset, and a calm, consistent conversation gathers cleaner facts than a rigid form and treats the caller better than voicemail. Consultations runs the same careful intake at any hour, captures the situation, and books the consult, while leaving every legal judgment to the attorney.
Does family law intake software give legal advice about custody or support?
No, and it should not. Consultations gathers the facts and books the consult, but it never predicts a custody outcome, estimates support, or gives legal advice. Those are legal judgments that belong to the attorney after a full review of the matter.
Does the intake flag urgent safety issues?
It flags them for the firm. Consultations asks whether there is a safety concern or a protective-order issue during intake and surfaces it in the brief so the firm can prioritize the matter. It flags urgency; it does not provide safety or legal advice, and it directs genuine emergencies to appropriate help.
Good questions
Questions about family law intake software
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Let the AI run the discovery conversation, qualify the lead, collect the details and documents, book the paid appointment, and hand you a prepped brief. Intake only, never advice, and your client data stays yours.
One AI conversation · qualifies and books · prepped brief in hand · intake only, never advice