Lead Docket vs Jove, formerly GrowPath: what PI intake software costs and how each one bills

Neither Lead Docket nor Jove, the platform that used to be GrowPath, publishes a price, so the only thing you can actually compare before a sales call is how they bill. That difference is large. Lead Docket bills per user per month, so your invoice grows every time you add an intake person. Jove states on its own pricing page that there are no per user fees, and that your first year costs only a fixed implementation charge. For a personal injury firm planning to grow its intake team, the billing model decides more of the five year cost than the headline rate ever will. Both pages were read on 6 September 2026.

Last updated September 2026. Lead Docket figures come from leaddocket.com/pricing, read 6 September 2026. Jove figures come from jovelegal.com/pricing, read the same day. Note that growpath.com/pricing now returns a 301 redirect to jovelegal.com, so the rebrand is complete at the domain level and older comparisons pointing at the GrowPath domain are reading a redirect.

What each vendor publishes, checked today

Start with the disappointing part. Read on 6 September 2026, the Lead Docket pricing page contains no dollar figure at all. It offers a quote request and a contact form. Jove's pricing page contains no dollar figure either. It offers three separate calls to action, Let's Talk Pricing, Book A Demo and Get A Custom Quote, which is a lot of ways to say the same thing.

Third party directories will happily fill that vacuum for you. Several currently suggest Lead Docket starts somewhere around $300 a month and scales with seats. We are not going to repeat that as a fact, because it is not sourced to the vendor and nobody publishing it says when they last checked. Treat any Lead Docket number you find on a listing site as a starting point for a question, not as a price.

The billing model is the real decision

When two vendors both hide the rate, comparing them on price is impossible and comparing them on billing structure is straightforward. These two have close to opposite structures, and that is genuinely useful.

Lead Docket charges per user per month. In a personal injury firm this matters more than it sounds, because intake is rarely one person. It is the intake coordinator, the paralegal who picks up overflow, the marketing person who wants to see where leads came from, and often a partner who wants the pipeline view. Under per seat billing, every one of those is a line item, and the natural response is to ration logins. Rationing logins in an intake system is a bad idea for an obvious reason: the people who cannot see the pipeline stop being accountable for it.

Jove takes the other position explicitly. Its pricing page states that instead of billing by headcount or arbitrary feature gates, the pricing is designed to reflect how firms actually operate, and it commits to no per user fees. If that holds in the contract you are offered, adding your fifth intake hire costs nothing in software, which changes how you staff.

Read the first year free offer carefully

Jove's headline is that it gives you the first year free and charges only for implementation in year one. The stated reasoning is candid: nobody looks forward to migrating platforms, so the offer exists to lessen the sting of a switch. That is a real incentive and it is aimed at exactly the firm most likely to be reading this, one already running something else.

Three questions decide whether it is as good as it reads, and you should ask all three on the call rather than after it. First, what is the implementation fee, given it is described as scaling with firm complexity rather than headcount, because a free year with a large enough implementation charge is just a subscription with a different name. Second, what does year two cost, since that is the number you will pay for as long as you stay. Third, what is the term, because an offer structured around the pain of migrating usually comes with a commitment that makes migrating again inconvenient.

None of that makes the offer a trap. It makes it an offer, and offers reward the people who ask what happens after they expire.

Feature scope, and where they are not the same product

Jove publishes two tiers. Essentials covers intake management, case tracking, document management and basic reporting. Elite adds lead scoring, email marketing, advanced analytics and integrations. That is a case management system with intake attached to the front of it.

Lead Docket is a narrower thing: a legal intake and lead management product, now owned by Filevine, built to route leads, chase follow ups and report on marketing return. Firms frequently run it alongside a separate case management system rather than instead of one. Our page on Lead Docket pricing goes through what that stack usually costs in practice, and it is worth noting that CasePeer, a case management competitor, lists Lead Docket among its own integrations rather than treating it as a rival.

So the honest framing is not which is cheaper. It is whether you are replacing your case management system, in which case Jove is a candidate and Lead Docket mostly is not, or whether you are adding intake capability to a system you intend to keep, in which case the comparison is Lead Docket against the other intake specialists rather than against Jove at all. Our Lead Docket alternatives page covers that second shortlist.

What this costs you in evaluation time

There is a cost to quote only pricing that firms consistently underestimate, and it is not the money. It is the calendar. Two demos, two follow up calls and two rounds of internal discussion is a month, and during that month your response times are exactly what they were before.

That is worth weighing against the reason you started looking. Most firms shopping for intake software are not doing it because their current software is ugly. They are doing it because inquiries are going unanswered, usually at night and at weekends. If that is your situation, it is worth pricing the coverage problem separately from the platform problem, because the two have very different price tags and very different lead times. We worked the numbers on that in our breakdown of what speed to lead software for law firms actually costs a month, including why covering all 168 hours of a week with your own staff runs about $159,600 a year in base wages at the national median.

If the bottleneck turns out to be that leads are captured fine but sit with the wrong person for a day, that is a routing problem rather than an intake problem, and it can often be solved with software that routes each new request to the right person automatically without replacing anything you already run.

Questions to take into both demos

Ask these in the same words of both vendors, and write down the answers, because the useful comparison is between two answers to one question rather than between two pitches.

• What does this cost in year two, per month, for our exact seat count and case volume?
• Is there a user minimum, and does the price change when we add an intake hire?
• What is the implementation fee, and what specifically drives it up or down?
• What is the contract term, and what happens to our data if we leave at the end of it?
• Which parts of the intake workflow are gated to the higher tier?
• Can it respond to a new inquiry outside business hours without a human, or does it queue it?

That last one separates the products more than anything on a feature matrix. Both of these systems are excellent at organizing a lead once it is in the system. Neither of them is what answers the person who fills in your form at eleven on a Saturday night, and for most personal injury firms that gap, not the CRM, is where the cases are actually going. Our personal injury intake software page covers what screening that inquiry automatically involves, and what it costs.

The short version

If you need to replace case management and intake together, and you are willing to run a sales cycle, Jove's structure is the more interesting of the two: no per user fees and a first year priced as implementation only is a genuinely different offer in this market, provided year two and the term hold up. If you are keeping your case management system and buying intake to bolt onto it, Lead Docket is the closer fit on function but bills per seat, so model it at the headcount you expect in two years rather than the one you have now. Either way, get the year two number in writing before the demo ends.